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Privacy policy

Alpha Education ("we", "us", "our") is committed to protecting the privacy of our learners, faculty and website visitors. This policy explains how we collect, use, disclose and protect your information.

We may collect the following types of personal information:

  • Personal identification: Name, contact details, address, date of birth and other identifying information you provide.
  • Academic information: Enrolment details, course and exam history, and certification records.
  • Financial information: Payment details such as card information and billing address.
  • Professional information: Licensing, qualification and specialty details relevant to course eligibility.
  • Technical information: IP address, browser type, operating system and browsing behaviour on our website.
  • Service delivery: To provide academic, examination and certification services, including scheduling, registration and course management.
  • Communication: To contact you about programme updates, service notifications and administrative information.
  • Payment processing: To manage payments for courses, exams and other services.
  • Compliance: To comply with applicable laws, regulations and accreditation requirements.
  • Marketing: To inform you about new programmes or events, where consent is provided.
  • Service providers: Third-party vendors who assist with payment processing, exam administration or technical support.
  • Regulatory bodies: Government authorities or accrediting bodies as required by law.
  • Affiliated organisations: Partner institutions for examinations, training or certification, where applicable.
  • With consent: We may share information with third parties where you have given explicit consent.

We use administrative, technical and physical safeguards to protect your personal information. Access is restricted to authorised personnel, and we review our security practices regularly.

We retain your information only as long as necessary to fulfil the purposes described in this policy, or as required by law, and securely dispose of data that is no longer needed.

You have the right to:

  • Access: Request access to your personal information.
  • Correction: Update or correct inaccurate information.
  • Deletion: Request deletion of your data, subject to legal limitations.
  • Withdraw consent: Revoke any previously given consent to process your data.

Our website uses cookies and similar technologies to improve user experience, monitor usage and manage performance. You can adjust your browser settings to reject cookies if you prefer.

Our services are intended for licensed professionals and are not directed at individuals under 18. We do not knowingly collect information from children without parental consent.

We may update this policy periodically. Changes will be posted on our website, and significant changes may be communicated directly to you.

Questions about this policy can be sent to edu@alphatsm.com or +971 52 389 9782. Alpha Education, Dubai, United Arab Emirates.